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Class Content
Interprets the scope of ISO 9001:2000 as it relates to quality management systems and continuous improvement; explore changes made between the 1994 and 2000 versions of ISO 9001:2000.

Who should Attend
Quality Assurance Managers, ISO Implementation Team Members, Management Representatives, and ISO Internal Auditors (Those implementing ISO/TS 16949 should incorporate ISO 9001:2000 as ISO/TS 16949 will be revised to include ISO 9001:2000 requirements).

Seminar Goals
Interpret and understand the implications of ISO 9001:2000 and define Best-In-Class practices for implementing

Understand strategies for identifying and measuring key customer-related processes and metrics

Easily transition to ISO 9001:2000

Seminar Outline
QMS Process Model and Drivers of ISO 9001:2000; requirements and key definitions
Implications on Roles and Responsibilities
Linkages of Elements
Identifying Customer Expectations and Translating into Business Objectives
Identifying Key Customer-related Processes and Process Metrics
Operating System and Management Review
Documentation and Implementation Strategies

Omnex Inc., along with Omnex Systems, is an international consulting, training and software organization that specializes in creating management systems that elevate the performance of quality systems. Omnex provides training and consulting in quality standards and methods, while Omnex Systems LLC provides software solutions. Omnex has trained more than 15,000 individuals in 30 countries. Omnex trainers are also consultants who actually implement the techniques, procedures and systems that they teach in our seminars. Omnex trainers use real-world examples, supported by substantial practical experience.