Online Class: Session I - Information Technology for Competitive Advantage
Cost: $125.00
Instructor: Dan White

The basic premise of this session is that there are a myriad of information technology decisions that must be made and that competitive advantage should form an important basis for such decisions. The leading texts tell us that competitive advantage is achieved by either being the “low cost producer” or through valuable (to the customer) product or service differentiation. This session will address the concepts behind Competitive Advantage, how it impacts your organization, and the role that IT can play.
Differentiating between IT costs and IT investments
-How to distinguish
-Understanding the difference
Defining and identifying Competitive Advantage of business functions
-Model of four quadrants and relative Competitive Advantage
-Discuss the “model” as applied to four industries
-Using the “model” as a “filter” for IT decisions
IT as an investment opportunity
-Given a business need for a “new” application system, there are a number of systems development considerations. These broad-based, important decisions are the focus of Session II – Systems Development for Competitive Advantage
IT as a cost
-Outsourcing is a valid strategy for many business functions that are not “core competencies.”
--Considerations and contracts
--Economics
--Business Risks
--Service Level Agreements and Metrics